Contact the family
A question, a suggestion, an issue with your order?
We are here to help.
At BANDI, every message counts.
Whether it's a question about a poster, an order, a delivery, or an animal suggestion, our team will respond to you personally.
Response time: 24 to 48 business hours.
contact@bandistor.com
Response within 24–48 business hours
Orders & Deliveries
Please remember to provide your order number
Suggestions & universes
Do you have an idea for an animal or a family? We'd love to hear it.
FAQ
I haven't received a response, what should I do?
→ Check your spam folder. Otherwise, write to us again.
Can I suggest an animal?
→ Yes, and some suggestions have already been incorporated into the universe…
Can I modify an order?
→ Contact us promptly after your purchase.
Didn't find your answer?
Write to us. We'll take care of the rest.